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2015 Comcast still up to old tricks. Just off the
phone with friend who tells me Verizon has been charging them for 2 years and they no longer have verizon.
A relative switched out of Comcast recently due to no speed and being told to wait to talk to someone else up to 8 people. So
they dropped Comcast for Dish. Comcast finally stated that THEY CANNOT PROMISE MORE THAN 1OMBPS UPLOAD ON
THEIR PACKAGE. Get all communication in writing with these people the AG office recently told me.
Then that office can go after them. 8182015
My own story since November 5 back 3 years with Comcast. This past weekend I had a problem with the internet.
So my voip phone with T Mobile doesn't work. And my minutes turn over the 11th so that could be a problem.
So I call Comcast. They will send someone on Monday. So I decide to fall clean and keep trying.
Monday I call T Mobile. They checked their equipment. It was Comcast. So I call Comcast who says it is Norton
the Security company and they call them. This person in somewhere other than the USA says it is comcast. So I say, stay
on the line and call them with me. Finally, he gives up with me and he decides to help from his end. It was still
Comcast. I decide to drop Comcast and peace fell on me like a river. Then a call comes in. The repairman is ready
to come by. Sure come . So they fix it and it was not recognizing my computer. Something had caused it and
they did not know what. I had a problem with Verizon a few weeks back and they shut my phone number off when I said
I was not going to take the DSL package they wanted to sell me. I had the number back but I think Comcast
and Verizon speak to each other so when I used my phone as a recognition point Comcast said that was not a valid number?
Please anyway the repairmen leave and I go on the internet. I have to reinstall Norton and go through that mess
of questions, and start searching. That's when Irealize the speed is so slow for my package I want to scream.
So I get on the phone it is now 5pm again and the woman says I can have extreme for 79.95 per month no contract
6 months no tv included and transfers the call and that person says that is not true there is a 105. per month but checking
found that is not true and offers a 99. per month with no tv which I wanted and asks a question why don't I want tv.
As I am explaining I happen to mention that I was around when tv started and I don't like what is happening. I don't
want spanish tv when I don't speak spanish and it is inappropriate and buzzzzz the phone cuts off. Never to hear again.
She does not call back and if the service is not updated I am quitting comcast asap. Been wrestling with comcast all
weekend and it is insane. They slow the traffic and no one guarantees you will get a certain speed you must accept that.
I know freepress.net says that they divy the speed so you are given a certain amount of gigs per month and after it you go
to snail. I cannot have my video footage uploading to blip so the words and sound are not in cinque.
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